Level 2 Award in Effective Listening Skills

Personal and professional development for counselling & communication

This is a great entry qualification for people looking to develop personally or professionally. It’s useful for professional development to help in an existing role, or for those who want to increase their employability.
For personal development, our students tell us that it has helped them to be more self-aware, understanding, and better at listening both at home and at work.

  • 15 hours’ guided learning
  • 15 hours’ self-directed learning
  • Face-to-Face course delivery
  • Online course delivery – on request
  • Personal development
  • Tailored for the workplace
  • Can be delivered in a school or learning environment
  • Over 14s
Develop your listening and communication skills

This course will help you to learn to listen, really listen, and hear more carefully, what is being said. Good listening creates great communication – it’s such a useful skill both at home and at work.


Listen and hear


Improve communication


Improve work relationships


Enhance personal relationships

“The qualification does not lead directly to an employed role, nor does it qualify you to be a counsellor but this is such a great course to support your current role and develop personally.”

Georgia Robinson-Steele, Clinical Director

Who the course is for

The course is for over 14s and can be booked privately to complete individually.
We can also deliver to a group such as a staff team, young people, or students in school, college or higher education.

Our previous students have included:

  • Teachers
  • Teaching assistants
  • Youth group leaders
  • Sports leaders
  • Prefects / peer mentors
  • Job seekers
  • Parents
  • Teenagers (14+) – accompanied by a parent/guardian is very effective for both
  • People looking to boost their confidence
  • Students hoping to develop more effective communication

Course enquiry

Please get in touch to find out course dates and ask any questions.

Send us a message